Walmart apologizes after woman accuses employee of harassing her over her service dog
Walmart has apologized to a buyer after she accused an worker of verbally harassing her over her provider canine, Kona, whilst at a shop in Utah.
Ashley Fitzpatrick mentioned an worker stopped her on the door on Monday night time on the Walmart retailer in Spanish Fork as a result of her canine was once off-leash. Consistent with Fitzpatrick, Kona’s coaching calls for her to stay off-leash.
Fitzpatrick told KUTV that that the worker steered that Fitzpatrick was once faking her incapacity and didn’t desire a provider canine.
Fitzpatrick says she suffers from despair and anxiousness and has Kona to lend a hand curb panic assaults and carry out drive remedy.
“Even supposing it’s a psychological incapacity, it’s simply as debilitating,” Fitzpatrick, who has been operating with Kona for approximately a 12 months and a part, informed KUTV. “There were weeks the place I haven’t left the home, and now it’s to the purpose the place I’m out on a daily basis.”
As soon as Walmart discovered concerning the incident, retailer managers from the Spanish Fork location apologized to Fitzpatrick. Walmart company additionally launched a commentary to Fox Information:
“We are dedicated to offering a protected buying groceries revel in for the ones customers and colleagues depending on the help of provider animals. We admire our buyer bringing this to our consideration and feature apologized to the client.”
Walmart retailer supervisor Mat even reached out to Fitzpatrick to have a sit-down dialogue over the incident. Consistent with a Walmart supply, Fitzpatrick and Mat had an overly certain interplay.
“I had the excitement of assembly Ashley and her glorious canine Kona this afternoon. Walmart is dedicated to offering a protected and relaxing buying groceries revel in for our consumers who depend on provider animals, and we look ahead to operating with Ashley and Kona to power consciousness and supply fortify for the provider animal neighborhood. Kona is a gorgeous improbable fortify for Ashley and I’m grateful that we had been ready to come back to a answer to show this into a favorable revel in,” Walmart mentioned in an up to date commentary on Fb.